Shipping & Return Policy
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or an exchange. Please see below for more information about our return policy.
RETURNS
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
RETURN PROCESS
To return an item, please email customer service at online@vinixfashions.com to obtain a return merchandise authorization (RMA) number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:
Vinix Fashions
Attn: Returns
RMA#
C-115 Dhan Laxmi Building, Laxmi Nagar Road No 11, MIDC Andheri (E)
Mumbai , Maharashtra 400093
India
You may also use the prepaid shipping label enclosed with your package. Return shipping charges will be paid or reimbursed by us.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.
EXCEPTIONS
The following items cannot be returned or exchanged:
For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.
Please note
- Sale items are FINAL SALE and cannot be returned
- Any damaged product is not eligible for a refund
QUESTIONS
If you have questions concerning our return policy, please contact us at: